Please do not hesitate to contact us at sales@larisalaivins.com if you have any questions or concerns about any of our products or your order.

Returns/Repairs

While we are confident that you will be satisfied with your purchase, because almost all of our pieces are handmade to order, all sales are final. We recommend that you confirm appropriate sizing for rings or any other customized pieces prior to placing your online order.

While all items are closely quality controlled, should your item not arrive in perfect condition, please email sales@larisalaivins.com within 7 days of receipt and we will arrange to make necessary repairs to the item and return it to you.

Shipping/Delivery

As most of our pieces are handmade to order, please allow 2-4 weeks for your order to ship. Certain customized orders may take longer.

All US orders are shipped free of charge via USPS with insurance and require signature for delivery.

Please inquire for shipping to all other destinations.

Contact us at sales@larisalaivins.com if you have any shipping or delivery questions, concerns or special requests, such as expedited shipping services.

Taxes

We collect local sales tax of 9.0% for any orders that ship to destinations within the State of California. This sales tax, if any, will be added to the cost of your order during checkout.